Renovations to our main office will begin July 22nd and expected to take a few months to complete. Thank you for your patience as we make our facility more accommodating for you.

About My Bill

Billing Overview

Billing is monthly. Depending on what billing cycle you are included in will determine what time of the month you will receive your utility bill and when it is due.

Included on your bill is a usage history graph to give you a comparison to usage in previous months.

View a sample Daphne Utilities bill.

Payment Information

A return envelope is included with your monthly bill so that you may enclose your stub with a check for payment.

Payment Mailing Address

P.O. Box 580051
Charlotte, NC 28258-0051

Payment may also be made at our main office lobby located at 900 Daphne Avenue (Next to the Daphne Post Office). A drive-through facility is available at the same location. An after hours depository is available in the drive thru area.

If payment is mailed or dropped into the depository please include the account number on your check and enclose your payment stub.

Online Payments

We also accept debit and credit card payments online. Log in to your account now using the Account Login Button at the top of this screen.